Accessibility

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces.

• COSMOS 100: ALL OF OUR COMMON SPACES ARE ACCESIBLE TO GUESTS WITH DESABILITIES. LOBBY, RESTAURANTS, BAR, GYM, PARKING LOT, MEETING ROOMS AND OTHER AREAS. 

• COSMOS PACIFICO: ALL OF OUR COMMON SPACES ARE ACCESIBLE TO GUESTS WITH DESABILITIES. LOBBY, RESTAURANTS, BAR, GYM, POOL, SPA, PARKING LOT, MEETING ROOMS AND OTHER AREAS. 

• ANANDA BY COSMOS: ALL OF OUR COMMON SPACES ARE ACCESIBLE TO GUESTS WITH DESABILITIES. LOBBY, RESTAURANTS, POOL, SPA MEETING ROOMS AND OTHER AREAS. 

• COSMOS 100 EXECUTIVE: ALL OF OUR COMMON SPACES ARE ACCESIBLE TO GUESTS WITH DESABILITIES. LOBBY, RESTAURANTS, BAR, GYM, PARKING LOT, MEETING ROOMS AND OTHER AREAS. 

• DOUBLETREE BY HILTON PARQUE 93: ALL OF OUR COMMON SPACES ARE ACCESIBLE TO GUESTS WITH DESABILITIES. LOBBY, RESTAURANTS, BAR, GYM, POOL, SPA, PARKING LOT, MEETING ROOMS AND OTHER AREAS.

• COSMOS 100 

• COSMOS PACIFICO 

• ANANDA BY COSMOS 

• COSMOS 100 EXECUTIVE 

• DOUBLETREE BY HILTON PARQUE 93

Hoteles Cosmos is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hoteles Cosmos Website contains WCAG 2.1 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards.

Hoteles Cosmos Website is designed to be compatible with the following assistive technologies: 

• Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies

Accessibility of Hoteles Cosmos Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 

Accessibility of Hoteles Cosmos Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 

• HTML  
• WAI-ARIA 
• CSS 
• JavaScript  

Despite our best efforts to ensure accessibility of Hoteles Cosmos Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

We welcome your feedback on the accessibility of Hoteles Cosmos Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.  

• Phone: 6016444000 
• E-mail: reservas@hotelescosmos.com 
• Hotel address: Calle 100 No. 19 A- 83